How iPlum can support your healthcare practice needs

Thanks to iPlum for providing the information for this post. 

In today's highly connected world, effective communication is vital for the success of any business. Healthcare practices and businesses are no exception -- having a reliable and feature-rich mobile solution is crucial to stay connected with patients and team members. Long gone are the days when a practice can run on a landline and an outdated EHR system. 

Good patient care requires good technical support but not only that, patients are expecting it! More and more patients want real-time, personalized communication and are willing to shop around until they find a practice that meets their needs.

That's where iPlum comes in. iPlum is a mobile-first solution designed specifically for business professionals, offering a wide range of powerful features and seamless integration with your existing smartphone. Its HIPAA-compliant features make it a fantastic option for medical professionals that need a telephony solution that's easy to configure, includes mobile access, and doesn't skimp on the security. Let's explore how iPlum can transform the way you communicate and streamline your practice's business operations, so you can spend your time on the thing that really matters: the health and well-being of your patients.

iPlum highlights:

- iPlum is a mobile-first solution for business professionals. Businesses can get a separate line with phone system features for their users. iPlum works on their existing smartphone for calling & secure texting without changing carriers. It is simple to
use, and backed with enterprise security controls. 

- The platform provides HIPAA compliance for healthcare professionals and mobile communication compliance for financial and legal sector employees.

- Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply, and more for their mobile line. 

With all of this in mind, let's dive further into the features and functionality to determine if it's right for your needs.

A separate line with advanced phone system features

One of the standout features of iPlum is its ability to provide businesses with a separate line. This means you can have a dedicated business number with all the essential features you need, such as call forwarding, call recording, voicemail, and more.

With iPlum, you no longer have to rely on your personal phone number for professional calls, ensuring a clear distinction between your personal and business communications, which is particularly important when handling sensitive patient information.

Seamless integration and simplicity

iPlum is built to seamlessly integrate with your existing smartphone, eliminating the need to switch carriers or purchase new devices. Due to its presence in both the Apple App Store as well as Google Play, you can use iPlum on your current smartphone, making it incredibly convenient and cost-effective.

The setup process is simple, and you can start using iPlum within minutes. The user-friendly interface ensures a smooth and hassle-free experience, even for those who are not tech-savvy. Should you need assistance, iPlum has a vast Frequently Asked Questions library on their site, but if you still need help you can also submit a support ticket directly.

Enterprise-level security controls

When it comes to business communication, security is paramount. iPlum understands this and provides enterprise-level security controls to protect your sensitive data and ensure confidential conversations. Whether you're in the healthcare industry or working in the financial and legal sectors, iPlum offers compliance with industry-specific regulations. With most Hey Health Tech readers being in the healthcare industry, you'll be happy to know that iPlum is HIPAA-compliant, which means you can have peace of mind knowing that your patient communications are secure and protected.

In addition, iPlum offers Business Associate Agreements (BAA) for free when you purchase an annual plan.

Advanced features for enhanced productivity

iPlum goes beyond basic calling and texting capabilities, offering a range of advanced features that enhance productivity and streamline your business operations. The auto-attendant feature allows you to create professional greetings and route calls efficiently. Extensions enable you to set up virtual departments or teams within your organization, improving communication and collaboration. Call recording and transcriptions come in handy for training purposes and keeping accurate records of important conversations. Additionally, the auto-text reply feature saves time by automatically responding to text messages when you're busy or unavailable.

iPlum also supports faxing since that doesn't seem like it's going anywhere in healthcare anytime soon!

Competitive pricing

Monthly pricing for iPlum starts at just $8.99 with reasonable additional fees for HIPAA-compliance functionality as well as fax lines. This is a nominal fee given all of the features that you get with iPlum and given the savings opportunity that exists when you build out your system to improve team efficiency. 

The improved patient experience will also payoff. Patients stick with practices that are easy to communicate with, don't give them the run-around with long hold times and bad hold music, and ultimately feel like they care about their patients.

Summary

In a world where mobile communication is the norm, iPlum stands out as a powerful and comprehensive solution tailored for business professionals. By providing a separate line with phone system features, seamless integration with existing smartphones, and enterprise-level security controls, iPlum enables businesses to communicate effectively and efficiently. Advanced features like auto-attendant, extensions, call recording, and auto-text reply further enhance productivity and streamline business operations. With iPlum, you can take your business communication to the next level, ensuring professionalism, security, and convenience. Embrace the mobile-first approach and unlock the true potential of your business with iPlum.

Be sure to visit iPlum for more inspiration on how you can integrate iPlum into your practice.